Having spent much of my life either in sales or around salesmen, I tend to be picky about customer service because I know the difference decent service can make. (I won’t even discuss how wonderful good service can be.)
As customers, we too have responsibilities. In a recent blog post, Mary Agnes from Needle Nicely in Florida gives us her list of customer no-nos.
About Janet M Perry
Janet Perry is the Internet's leading authority on needlepoint. She designs, teaches and writes, getting raves from her fans for her innovative techniques, extensive knowledge and generous teaching style. A leading writer of stitch guides, she blogs here and lives on an island in the northeast corner of the SF Bay with her family
I consider the following more of complimentary yes yeses:
1. If you have a business you like, say so and say why. Most small, independent businesses such as Needlepoint stores can always use positive free publicity, so let world know!
2. Leave food and/or drink outside unless you know that it is tolerated in the store. Even so, leave it outside!
3. This should go without saying, but make sure that your hands are squeaky clean before you touch anything.
4. Allow yourself plenty of time. If you are looking for a new project but don’t know what you want, allow plenty of time to go through canvases, select fibres, etc. Five minutes before the scheduled closing is just not the time to dash in and begin this process!